Last updated: February 13, 2026.
At FLA Cleaning Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, fill out our booking forms, or interact with our communications.
1. Information We Collect
When you use our website or services, you may voluntarily provide personal information in several ways, including but not limited to:
- Completing contact, inquiry, or service booking forms.
- Requesting a cleaning quote or estimate.
- Subscribing to newsletters or seasonal cleaning updates.
- Communicating with us via phone, email, SMS, or online tools.
The information we may collect includes:
- Full name.
- Email address and phone number.
- Service address (for cleaning estimates and appointments).
- Details about your property (size, number of rooms, etc.) related to your cleaning request.
2. Use of Information
We use the information collected for the following purposes:
- To respond to your service inquiries or quote requests.
- To provide and schedule professional cleaning services.
- To communicate regarding your bookings, reminders, or service updates.
- To send emails or text messages with transactional notices or relevant business communications.
- To improve our website and overall customer experience.
3. Email and Text Message Communications
By providing your contact information, you expressly consent to receive electronic communications from FLA Cleaning Solutions, which may include:
- Responses to inquiries or quote submissions.
- Appointment confirmations and reminders.
- Updates regarding your scheduled cleaning service.
- Occasional surveys or requests for feedback to improve our quality.
4. SMS Communications & Consent
By providing your mobile phone number and opting in, you consent to receive SMS messages from FLA Cleaning Solutions, which may include:
- Transactional Messages: Appointment reminders, service arrival notifications, and inquiry updates.
- Marketing Messages: Special cleaning offers, seasonal discounts, and service updates.
Details:
- Message frequency may vary. Message and data rates may apply.
- You may opt out at any time by replying STOP. For assistance, reply HELP.
- Mobile carriers are not liable for delayed or undelivered messages.
5. Data Protection
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, or disclosure.
6. Information Sharing & Mobile Privacy
FLA Cleaning Solutions does not sell, rent, or trade your personal information.
- Mobile Information Sharing: Mobile information will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.
- We may share information only when necessary to comply with the law or work with trusted service providers (like our CRM or SMS platforms) who assist our operations under strict confidentiality.
7. User Rights
You have the right to request access to the personal information we hold, request corrections, or withdraw your consent to receive communications at any time.
8. Cookies & Tracking
Our website may use cookies to improve user experience and analyze traffic. You may disable cookies through your browser settings, though some website features may be limited.
9. Contact Information
To exercise your rights or if you have any questions about this Privacy Policy, please contact us at:
- 📧 info@flacleaningsolutions.com
Mobile carriers are not liable for delayed or undelivered messages.